Privacy Policy

This Privacy Policy explains how Sauna Hug processes personal data that you provide to us, or that we may collect when you visit our website at www.sauna-hug.co.uk (the “Website”).

We are committed to protecting the personal data we obtain. The privacy and confidentiality of our clients and visitors to the Website are important to us. We process personal data in compliance with all applicable data protection laws.

Our Website may contain links to third-party websites. These websites operate independently, and we are not responsible or liable for their privacy practices or the availability of their resources. The inclusion of such links does not constitute an endorsement. If you choose to use these websites, you do so at your own risk and should review their respective privacy policies.

How We Collect Your Data

Contact Form

When you complete a contact form on the Website, we collect your name, email address, and any additional information you provide.
Telephone Data
We only collect personal information you consent to provide to us in order to deliver a service.
Email Data
When you contact us by email, we retain your message and our response for as long as there is a legitimate business interest. We store this data for up to five years after your last interaction with us, unless you withdraw consent.
Face-to-Face Contact
If you provide your contact details to us in person, we may contact you by email, post, or telephone. The legal basis for this processing is legitimate interest. We store this data for up to five years after your last interaction, unless you withdraw consent.

Existing Customers

If you are an existing customer of Sauna Hug, we may process your data under the legal basis of legitimate interest and may send you marketing materials, unless you withdraw consent.

Marketing

Where you have requested to receive updates, we may use your information to send newsletters, service updates, or market research requests.

You may withdraw your consent at any time by using the “unsubscribe” option in our emails or by contacting us at hello@sauna-hug.co.uk.

Your Rights

You have the following rights regarding the personal data we process about you:

The right to request a copy of the data we hold about you and to correct inaccuracies.
The right to request that we restrict or stop processing, or delete your personal data.
The right to request a machine-readable copy of your personal data, and where technically feasible, to have this transferred directly to another provider.
The right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns/.

To exercise any of these rights, please contact us at hello@sauna-hug.co.uk

Changes to This Policy

This Privacy Policy may be updated periodically. Any updates will be posted on this page, and we encourage you to review it regularly.

If you have any questions, comments, or requests in relation to this Privacy Policy, please contact us at:

Email: hello@sauna-hug.co.uk
Website: www.sauna-hug.co.uk